FAQs

We provide a comprehensive range of home healthcare services including Newborn & Mother Care, Child Care, Senior Care, Clinical Care, Transitional Care, Palliative Care, Physiotherapy, Lymphatic Drainage Treatment, Speech Therapy, IV Drip at Home, Lab Collection at Home, and Doctor on Call services. All services are delivered in the comfort of your home by DOH accredited professionals.

We cover over 50 areas across Dubai and the wider UAE, including Dubai Marina, Downtown Dubai, Jumeirah, Palm Jumeirah, Business Bay, Motor City, Arabian Ranches, Dubai Hills, Al Barsha, Deira, and many more. Our team of professionals can reach you wherever you are in the UAE.

Yes, all our healthcare professionals are DOH accredited and hold relevant qualifications including Bachelor of Science degrees in Nursing, Physiotherapy, and Speech Therapy. Our team undergoes regular training and assessments to ensure the highest standards of care.

You can book an appointment through our website by visiting the Book an Appointment page, by calling 02 555 65 03, or by reaching us via WhatsApp. We are available 24/7 to assist you with your booking.

Emirates Home Care operates 24 hours a day, 7 days a week, 365 days a year. Our team is always available to provide care when you need it. Please note that an additional urgent fee of AED 105 applies for bookings between 10:00 PM and 7:00 AM.

Yes, we offer both short-term and long-term care options. Whether you need a one-time visit, hourly care, daily care, or ongoing weekly/monthly care, we can tailor a care plan to suit your specific needs and schedule.

We require a minimum of 48 hours notice for cancellations to receive a full refund. Cancellations made less than 48 hours before the scheduled appointment may be subject to a cancellation fee. For full details, please refer to our Cancellation & Refund Policy page.

Yes, we provide healthcare services for corporate clients including on-site care, health screenings, flu vaccination programs, first aid training, and wellness programs. We have partnered with hotels, schools, and corporate organisations across the UAE.

Our diverse team speaks multiple languages including English, Arabic, Tagalog, Hindi, Gujarati, Swahili, and more. We strive to match patients with healthcare professionals who speak their preferred language for better communication and comfort.

Our service costs vary depending on the type of care, duration, and specific requirements. We offer competitive and transparent pricing. For a detailed quote, please contact us at 02 555 65 03 or fill out the appointment form and our team will provide you with a personalised pricing plan.